Privacy Policy & POPIA Notice

Placeholder content – last generated October 24, 2026. This page was created automatically to give Angel Brigade a starting point for POPIA (Protection of Personal Information Act) compliance. Please review, edit, and have it checked by a qualified professional before relying on it. Everything below can be edited directly from this page in the WordPress editor.

1. Who We Are

Angel Brigade (“we”, “us”, “our”) provides pet and equine cremation and memorial services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

When you contact us, request a pricing enquiry, or use our WhatsApp or email channels, we may collect: your name, your pet’s name, your contact details (email, phone number), your suburb or collection address, and details about the type of pet or service requested.

3. Why We Collect It

  • To respond to your enquiry and provide accurate pricing and information.
  • To arrange collection, cremation, and return of ashes/keepsakes.
  • To communicate with you about your booking via phone, WhatsApp, or email.
  • To improve our services.

4. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure. We do not sell or rent your personal information to third parties.

5. Cookies

This site may use cookies and similar technologies (for example, through Google Analytics, Google Tag Manager, and a cookie consent tool) to understand how visitors use the site and to remember your cookie preferences. You can manage or withdraw your cookie consent at any time using the cookie preferences link in the site footer, where available.

6. Your Rights Under POPIA

You have the right to: request access to the personal information we hold about you; request correction or deletion of your personal information; object to the processing of your personal information; and lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@angelbrigade.co.za.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.